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The decline in customer service has to be the canary

Posted on: June 1, 2025 at 10:58:27 CT
NPDTiger MU
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in the coal mine for western decay.

Almost always 10 minute + hold time.

Almost never get English first speaker, always some dot accent or worse.

Numerous holds to figure out basic questions, at least one transfer.

Spent a half an hour on the phone because the website wouldn't let me re-link my bank account (no idea why it unlinked to begin with).

Finally told the site is having issues and to retry later.

Introducing infinite 3rd worlders into modern civilization is making things objectively worse in every facet of life.
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MESSAGE THREAD

The decline in customer service has to be the canary - NPDTiger MU - 6/1 10:58:27
     We should elect them governor of Ohio(nm) - El-ahrairah BAMA - 6/1 12:19:28
     Those call center jobs will go to AI pretty soon. (nm) - Spanky KU - 6/1 12:13:36
     Was it the IRS website that wasn’t working for you? (nm) - KCT-BoneTiger MU - 6/1 11:16:07
          IRS workers are lazy and incompetent - El-ahrairah BAMA - 6/1 12:21:09
               VA case workers entered the chat (nm) - Tigrrrr! MU - 6/1 13:01:27
          No but I can't imagine how bad that would be(nm) - NPDTiger MU - 6/1 11:20:43
               I've had to call them many times - BigDave MU - 6/1 12:12:05
     It’s not the issue of whether they want to work or want - Outsider MU - 6/1 11:06:32
          Well said. And the karens want to lower our standards, - hokie VT - 6/1 11:08:39
               NPD was talking about offshored customer support. Nothing - TigerMatt STL - 6/1 11:10:29
                    I was responding to outsider. You're trying too hard. And - hokie VT - 6/1 11:51:16




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